Electronic Engineering Technician

Founded in 1975, CTDI is a full-service, global engineering, repair, and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fuelled the growth from a core business of network and CPE equipment repair that includes, STB / CPE Division, Mobile & Consumer Electronics, Network Services, Network Deployment Solutions, Products, and Supply. CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, USA, and supports an expanding customer base with more than 20,000 employees in over 100 facilities worldwide. 

The Opportunity:

We are seeking a skilled and hands-on Electronic Engineering Technician to join our high-performing team in Tullamarine, Melbourne. This is an exciting opportunity to apply your expertise in diagnostics, board-level repairs, and communication systems within a fast-paced and collaborative engineering environment.

In this role, you’ll work across a diverse range of telecommunications and payment terminal technologies, supporting complex repairs, leading diagnostic improvements, and contributing to advanced testing and development projects. You’ll collaborate closely with both local and international engineering teams, acting as a technical escalation point and playing a key role in driving quality, innovation, and continuous improvement.

If you’re passionate about electronics and problem-solving, and are looking to grow your career with a global organisation that values technical excellence and teamwork, we’d love to hear from you.

Major Duties and Responsibilities: 

• Interpret schematics and PCB layouts to identify failure points and assess components for repair or replacement.

• Efficiently perform board-level repairs on various types of components to ensure equipment functionality and reliability.

• Collaborate with overseas and local engineering teams and technicians to diagnose and resolve complex technical faults.

• Diagnose hardware faults and operating system issues in handheld telecommunications devices and recommend appropriate repair solutions.

• Execute end-to-end troubleshooting and hardware repair for a diverse fleet of payment terminals and bases, including Android-integrated and legacy systems.

• Modify, develop, and interpret embedded software to support communication system testing.

• Contribute significantly to the development and testing phase of T650P terminals, assisting in the refinement of repair and diagnostic workflows.

• Act as the first point of escalation for peer technicians, resolving complex hardware and minor software/PC issues to maintain department uptime.

• Support development and improvement of diagnostic procedures, workflows, and test equipment.

• Apply sound understanding of telecommunication terminology (e.g., 4G, RFID) during troubleshooting and configuration.

 The successful candidates will hold the following qualifications, skills and experience:  

• Bachelor's degree in Electronics Engineering or a related field would be advantageous.

• Minimum of 3 years relevant experience in electronics engineering repairs, with a focus on communication systems.

• Track record of recommending changes to electronic components, circuits, and systems as relevant to repairs.

• Proven ability to recommend modifications to electronic components, circuits, and systems to enhance repair outcomes.

• Extensive background in embedded software development and signal processing algorithms.

• Excellent analytical, problem-solving, and communication skills.

• Ability to work independently.

• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

• Strong root cause and trend analysis reporting skills.

• Excellent communication and interpersonal skills. 

• Proficiency in the Microsoft Suite of Products - Outlook, Excel, Word, and PowerPoint.

• Must be detail-oriented and a team player. 

• Must be flexible in work duties and schedule. 

• Commitment to safety, quality standards, and continuous improvement.

CTDI supports work-life balance and career growth. We value your contribution and are committed to providing a positive, team-oriented, and inclusive workplace.

 Join our dynamic team and take the next step in your career with a company that’s been a leader in telecommunications for over 50 years!

 Applicants must be eligible to work in Australia

 Please be advised that only those shortlisted for an interview will be contacted.